Zimtech Training Solutions

1) Listen carefully before responding

Make sure you give the person raising the objection time to complete what they are saying.

2) Paraphrase your understanding of objection

This shows you understand their objection.

3) Acknowledge their point of view

This shows you appreciate their opinion.

4) Answer the objection

Give a response to the objection and restate your appreciation for them raising the objection.

5) Move forward quickly

Don’t dwell on the objection but make sure you satisfy the person with an answer to their objection and then get their permission to move forward.